Privacy Policy
Last updated: November 2026
Niteowl Creative Inc. (“we”, “us”, “our”) operates the website www.niteowlcreative.com. This policy explains how we collect, use, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
Website Analytics
We use Google Analytics 4 to collect anonymized usage data including pages visited, time on site, device type, and approximate geographic location. This data is processed by Google LLC. No personally identifiable information is collected through analytics.
Google Fonts
Our website loads fonts from Google Fonts, which may transmit your IP address to Google servers.
Discovery Call Booking
When you book a discovery call through our Sparrow CRM booking system, you provide your name, email address, and optionally your phone number. This information is processed by Sparrow CRM to schedule your appointment.
Quote Requests
When you use our pricing configurator and choose to receive a copy of your quote, your email address is collected and processed through Resend (resend.com) to deliver your quote. Your email is used solely for this purpose and is not added to any marketing list.
How We Use Your Information
We use collected information to:
- Understand how visitors use our website (analytics)
- Schedule and conduct discovery calls
- Deliver requested price quotes
- Respond to inquiries sent to our contact email
Third-Party Services
We use the following third-party services that may process your data:
- Google Analytics 4 (website analytics)
- Google Fonts (font delivery)
- Sparrow CRM (appointment booking)
- Resend (transactional email delivery)
- Vercel (website hosting)
Data Retention
Analytics data is retained according to Google Analytics default settings. Booking and quote data is retained for the duration of our business relationship and as required for business records.
Your Rights
Under PIPEDA, you have the right to:
- Know what personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent for data collection
To exercise these rights, contact us at hello@niteowlcreative.com.
Cookies
Google Analytics uses cookies to distinguish unique visitors. No other cookies are set by our website.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
Contact
Niteowl Creative Inc.Peterborough, Ontario, Canada
hello@niteowlcreative.com
1-705-243-0150